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Workflow pack

Palpitations triage workflow

Workflow for rapid palpitations risk framing with escalation cues for unstable or high-risk rhythm presentations.

Trust and governance

Use only within this workflow's defined scope and exclusions.

Last reviewed

2026-02-07

Clinical owner

Family Medicine Editorial Team

Risk tier

High

Review cadence

Every 3 months

Next due 2026-05-07

Review status

Current

Scope limits

Initial outpatient palpitations assessment in clinically stable patients.

Exclusions (escalate/redirect)

  • Hemodynamic instability or ongoing sustained unstable arrhythmia.
  • Inpatient telemetry-based management scenarios.

Escalate-now emphasis (high-risk workflow)

If any red-flag item is present, stop routine workflow steps and activate emergency escalation immediately.

At a glance

Rapid decision framing for in-visit use. Educational only; always apply clinical judgment.

Immediate actions

  • Check for associated syncope, chest pain, dyspnea, or poor perfusion symptoms.
  • Document rhythm symptom pattern and potential triggers.
  • Determine immediate escalation need before outpatient diagnostics.

Red flags / escalate now

  • Palpitations with syncope, chest pain, hypotension, or severe dyspnea.
  • Persistent rapid rhythm symptoms with instability signs.
  • Rapid symptom progression in high-risk cardiac context.

First-line plan

  • Stabilize reversible contributors and begin focused rhythm-risk workup.
  • Use structured documentation for event pattern and associated red flags.
  • Set early follow-up with clear escalation instructions.

Follow-up and monitoring

  • Reassess quickly if episodes recur or intensify.
  • Escalate urgently for new syncope, chest pain, or instability.
  • Coordinate specialist review for unresolved high-risk patterns.

Condition guidance

Referral checklists

Tools and calculators

Return precautions (patient script)

Suggested plain-language wording for safety-net counseling:

If symptoms get worse, new warning signs appear, or you cannot follow the plan from this visit, seek urgent care now.

  • Use with the specific red flags listed on this page.
  • Confirm follow-up timing and where to go after-hours.
  • Document that return precautions were reviewed and understood.

Visit-close checklist

  • Document disposition, rationale, and unresolved diagnostic uncertainty.
  • Give explicit return precautions and follow-up timeline before ending visit.
  • Attach a relevant handout when available to reinforce adherence and safety-netting.