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Workflow pack

Shoulder pain function-first workflow

Workflow for shoulder pain visits balancing imaging appropriateness, functional recovery, and escalation cues.

Trust and governance

Use only within this workflow's defined scope and exclusions.

Last reviewed

2026-02-07

Clinical owner

Family Medicine Editorial Team

Risk tier

Low

Review cadence

Every 12 months

Next due 2027-02-07

Review status

Current

Scope limits

Initial outpatient shoulder pain management in stable patients without limb-threatening findings.

Exclusions (escalate/redirect)

  • Major trauma/dislocation with neurovascular compromise.
  • Inpatient orthopedic emergency pathways.

At a glance

Rapid decision framing for in-visit use. Educational only; always apply clinical judgment.

Immediate actions

  • Assess trauma history, weakness, and range-of-motion limitations.
  • Screen for fracture/dislocation and neurovascular compromise.
  • Determine immediate imaging/escalation need before conservative pathway.

Red flags / escalate now

  • Deformity or severe trauma with suspected fracture/dislocation.
  • Progressive weakness with severe functional loss.
  • Severe persistent pain with systemic concern.

First-line plan

  • Start conservative management and function-preserving exercise strategy.
  • Use imaging selectively based on validated rule criteria.
  • Set clear expectations for pain/function recovery timeline.

Follow-up and monitoring

  • Reassess functional gains and pain trend at planned interval.
  • Escalate for deterioration, persistent severe limitation, or instability.
  • Refer for suspected structural tears or non-response.

Return precautions (patient script)

Suggested plain-language wording for safety-net counseling:

If symptoms get worse, new warning signs appear, or you cannot follow the plan from this visit, seek urgent care now.

  • Use with the specific red flags listed on this page.
  • Confirm follow-up timing and where to go after-hours.
  • Document that return precautions were reviewed and understood.

Visit-close checklist

  • Document disposition, rationale, and unresolved diagnostic uncertainty.
  • Give explicit return precautions and follow-up timeline before ending visit.
  • Attach a relevant handout when available to reinforce adherence and safety-netting.