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Workflow pack

Depression and anxiety initial care

Stepwise workflow for first-line treatment, medication start counseling, and safety escalation criteria.

Trust and governance

Use only within this workflow's defined scope and exclusions.

Last reviewed

2026-02-06

Clinical owner

Family Medicine Editorial Team

Risk tier

Medium

Review cadence

Every 6 months

Next due 2026-08-06

Review status

Current

Scope limits

Initial outpatient management and follow-up planning for common mood/anxiety disorders.

Exclusions (escalate/redirect)

  • Imminent self-harm or harm-to-others risk.
  • Severe psychiatric instability requiring urgent specialist care.

Escalate-now emphasis (medium-risk workflow)

Treat red-flag findings as urgent. Escalate the care pathway early if concern persists or follow-up reliability is uncertain.

At a glance

Rapid decision framing for in-visit use. Educational only; always apply clinical judgment.

Immediate actions

  • Clarify symptom burden, functional impact, and immediate safety concerns.
  • Use short validated screens to support baseline assessment and follow-up.
  • Discuss treatment preferences and barriers early (therapy access, medications, cost).

Red flags / escalate now

  • Active suicidality, psychosis, severe self-neglect, or rapid decompensation.
  • Substance-related instability or inability to ensure safe outpatient follow-up.
  • Significant deterioration after treatment start requiring urgent reassessment.

First-line plan

  • Offer evidence-based non-pharmacologic and pharmacologic options using shared decisions.
  • If starting SSRI, set expectations for onset, side effects, and early symptom monitoring.
  • Use structured follow-up and symptom reassessment at each touchpoint.

Follow-up and monitoring

  • Schedule early follow-up after treatment initiation (1-2 weeks where risk is higher).
  • Track symptom trend using same tool over time for comparability.
  • Escalate care pathway when response remains limited or risk increases.

Return precautions (patient script)

Suggested plain-language wording for safety-net counseling:

If symptoms get worse, new warning signs appear, or you cannot follow the plan from this visit, seek urgent care now.

  • Use with the specific red flags listed on this page.
  • Confirm follow-up timing and where to go after-hours.
  • Document that return precautions were reviewed and understood.

Visit-close checklist

  • Document disposition, rationale, and unresolved diagnostic uncertainty.
  • Give explicit return precautions and follow-up timeline before ending visit.
  • Attach a relevant handout when available to reinforce adherence and safety-netting.